Privacy Policy

Last updated: March 2026

1. Introduction

FolyCure ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website (www.folycure.com) and services.

2. Information We Collect

We collect the following types of information:

• Contact information: Name, email address, phone number, country of residence
• Medical information: Photos of hair loss, medical history relevant to hair transplant consultation
• Technical data: IP address, browser type, pages visited, referral source
• Marketing data: UTM parameters, ad campaign source, communication preferences

3. How We Use Your Information

We use your data to:

• Provide free consultations and personalized treatment plans
• Arrange your travel, accommodation, and medical appointments
• Communicate with you about your treatment and aftercare
• Improve our website and marketing effectiveness
• Comply with legal and regulatory requirements

4. Data Sharing

We may share your information with:

• Medical partners: Clinics and surgeons involved in your treatment
• Travel partners: Hotels and transportation providers for your trip arrangements
• Technology providers: CRM (Zoho), analytics (Google), and marketing platforms

We do not sell your personal data to third parties.

5. Cookies and Tracking

Our website uses cookies and similar technologies including Google Tag Manager, Google Analytics, and Meta Pixel to analyze website traffic and measure advertising effectiveness. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Medical records are retained in accordance with Turkish healthcare regulations.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

8. Contact Us

For privacy-related inquiries, contact us at:

Email: info@folycure.com
Phone: +90 546 763 3715
Address: Merkez, Abide-i Hurriyet Cd No 171/10, 34381 Sisli/Istanbul, Turkey